Last updated: May 2026
Thank you for choosing RenovaCare Clinic & Wellness Centre (“RenovaCare”). By accessing our services or visiting our website at www.renovacare.my, you acknowledge and accept these Terms & Conditions. These terms are intended to create a clear and comfortable experience for all patients and visitors.
RenovaCare provides integrative healthcare, wellness, and recovery support services, which may include:
All services are provided by qualified healthcare professionals and are carefully tailored based on individual health needs and medical suitability.
At RenovaCare, we focus on supportive and integrative wellness care aimed at enhancing overall wellbeing, recovery, and quality of life.
Our programmes are designed to complement ongoing medical care and should not be considered a substitute for specialist treatment, diagnosis, or emergency medical services. We encourage patients to continue regular follow-ups with their primary doctors and healthcare specialists.
As each individual’s condition and response may differ, treatment experiences and results can vary from person to person. All therapies and programmes are recommended based on professional medical assessment and suitability.
Appointments may be arranged through our online booking platform at app.renovacare.my/booking, WhatsApp, or phone.
To help us provide a smooth experience for all patients:
For cancellation or rescheduling details, please refer to our Refund Policy.
Payment is usually made at the time services are provided unless alternative arrangements have been agreed upon in advance.
We currently accept:
Programme packages may be paid in full or according to a mutually agreed payment arrangement prior to commencement.
While we strive to maintain consistent pricing, service fees may occasionally be updated. Any confirmed bookings or approved quotations will continue to honour the agreed pricing.
To support safe and personalised care, we kindly ask patients to:
Your cooperation allows us to provide a safer and better experience for everyone.
All materials and content available on the RenovaCare website, including text, images, branding, logos, and design elements, are owned by RenovaCare Clinic & Wellness Centre unless otherwise stated.
We kindly ask that any reproduction or distribution of our materials be done only with prior written permission.
RenovaCare is committed to delivering professional healthcare and wellness support with care and integrity. However, as with all medical and wellness services, individual outcomes may vary.
To the extent permitted under applicable laws, RenovaCare will not be responsible for indirect or unforeseen losses arising from the use of our services or website. Where applicable, any responsibility shall be limited to the amount paid for the specific service involved.
These Terms & Conditions are governed in accordance with the laws of Malaysia. Any matters arising in relation to our services shall be handled under the jurisdiction of the courts of Malaysia.
From time to time, RenovaCare may update these Terms & Conditions to reflect service improvements, operational updates, or regulatory requirements.
Any revised version will be published on this page together with the updated effective date. Continued use of our services after updates are published indicates acceptance of the revised terms.
If you have any questions or require further clarification regarding these Terms & Conditions, our team will be happy to assist you.